An accessible beginner's guide to the Six Sigma management program outlines the ten essential tools for manufacturing, the main strategies for transforming cost into growth, and the main components of the program, as well as review questions, case studies, and a final exam. Original. 12,000 first pr[...]

This title helps you unlock new levels of quality, performance, customer service, and profits. Written specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provides step-by-step guidance and examples for implementing a Six Sigma initiative. W[...]